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CRUELTY FREE AND VEGAN | FDA APPROVED | CURATED BY A CERTIFIED MAKEUP ARTIST

MADE BY A LOVER FOR LOVERS

Shipping Policy



Shipping Rates and Delivery Estimates

GLOWNIQUE is pleased to offer EXPRESS courier shipping to all our customers. We offer expedited shipping using FedEx, UPS, DHL or another courier with comparable quality with tracking information.


GLOWNIQUE AURA
Please be advised that GLOWNIQUE AURA ships from our warehouse in Toronto, Ontario, Canada.

The average processing time is 2 - 3 business days once you place an order and the average delivery time within the United States is 3 - 5 business days and Canada in 2 - 4 business days.

GLOWNIQUE AURA is currently only available in the United States and Canada at this time.

ALTERNATIVELY...

💄 If you reside in Canada, you can order from our Amazon.ca store at https://amazon.ca/glownique
💄 If you are reside in Mexico, you can order from our Amazon.com.mx store at https://amazon.com.mx/glownique
💄 If you reside anywhere else in the world, you can order from our Amazon.com store at https://amazon.com/glownique
💄 Alternatively for eBay customers, you can also purchase from our eBay store at https://www.ebay.com/usr/glownique


GLOWNIQUE Cosmetics, Skincare and Haircare
Please be advised that all our GLOWNIQUE cosmetics, skincare  and haircare products ship from our warehouse in Vancouver, British Columbia, Canada.

The average processing time is 5 - 9 business days once you place an order and the average delivery time will be as follows:

💄 North America: 3 - 5 Business Days
💄 International: 5 - 15 Business Days
💄 Australia and New Zealand: 5 - 20 Business Days 

Due to various import restrictions, our products are currently unavailable in the following countries:
Indonesia, Italy, Japan, Portugal, Russia, Saudi Arabia, Spain, Taiwan, Turkey, Ukraine and United Arab Emirates

Please understand that sometimes delivery delays can occasionally occur that are outside of our control. Thank you in advance for your patience and understanding.


Shipment Confirmation and Order Tracking

When your order is processed, you will receive an email with tracking information.


Customs, Duties and Taxes

GLOWNIQUE AURA
GLOWNIQUE AURA is shipped domestically from the United States. Therefore, US customers will not bear any customs or taxes upon delivery.


GLOWNIQUE Cosmetics, Skincare and Haircare
Our GLOWNIQUE cosmetics, skincare  and haircare products are manufactured and shipped from Canada. Duties and taxes are calculated based on the end destination of the package. Typically, there are no taxes applied to Canada or US-destined packages, however EU-destined packages may incur VAT.


Damages

GLOWNIQUE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier using your tracking number or our support team directly at support@glownique.com to file a claim. Please save all packaging material and damaged goods before filing a claim.