SHIPPING POLICY

SHIPPING RATES AND DELIVERY ESTIMATES

GLOWNIQUE is pleased to offer EXPRESS courier shipping to all our customers. We offer expedited shipping using FedEx, UPS, DHL or another courier with comparable quality with tracking information.

GLOWNIQUE AURA
Please be advised that GLOWNIQUE AURA ships from our warehouse in Toronto, Ontario, Canada.

The average processing time is 3 - 5 business days to process the order and the average delivery time within the United States is 3 - 5 business days and Canada in 3 - 5 business days.

GLOWNIQUE AURA is currently only available in the United States and Canada at this time.

ALTERNATIVELY...

💄 If you reside in Canada, you can order from our Amazon.ca store at https://amazon.ca/glownique
💄 If you are reside in Mexico, you can order from our Amazon.com.mx store at https://amazon.com.mx/glownique
💄 If you reside anywhere else in the world, you can order from our Amazon.com store at https://amazon.com/glownique
💄 Alternatively for eBay customers, you can also purchase from our eBay store at https://www.ebay.com/str/glownique

GLOWNIQUE MAKEUP, SKINCARE AND HAIRCARE
Please be advised that all our GLOWNIQUE makeup, skincare  and haircare products ship from our warehouse in Vancouver, British Columbia, Canada.

The average processing time is 3 - 5 business days to process the order and the average delivery time will be as follows:

NORTH AMERICA
USA: 3 - 5 Business Days
Canada: 3 - 5 Business Days

EUROPE
Belgium: 5 - 15 Business Days
France: 5 - 15 Business Days
Germany: 5 - 15 Business Days
Ireland: 5 - 15 Business Days
Luxembourg: 5 - 15 Business Days
Netherlands: 5 - 15 Business Days
Norway: 5 - 15 Business Days
Sweden: 5 - 15 Business Days
Switzerland: 5 - 15 Business Days
United Kingdom: 5 - 15 Business Days

ASIA
Hong Kong: 5 - 20 Business Days
Singapore: 5 - 20 Business Days
South Korea: 5 - 20 Business Days

OCEANIA
Australia: 5 - 20 Business Days
New Zealand: 5 - 20 Business Days

Due to various import restrictions, our products are currently unavailable in the following countries:
Indonesia, Italy, Japan, Portugal, Russia, Saudi Arabia, Spain, Taiwan, Turkey, Ukraine and United Arab Emirates

However, please be advised that a general shipping time range is provided in order to account for fluctuations due to various logistics and customs issues that are outside of our control.

 With our express courier shipping service, we will try our best to deliver your products as early as possible. However, please understand that delivery delays can occasionally occur.

SHIPMENT CONFIRMATION AND ORDER TRACKING

When your order is processed, you will receive an email with tracking information.

CUSTOMS, DUTIES AND TAXES

GLOWNIQUE AURA
GLOWNIQUE AURA is shipped from Canada. Duties and taxes are calculated based on the end destination of the package. Typically, there are no taxes applied to Canada or US-destined packages. We do not ship outside of North America at this time.

GLOWNIQUE MAKEUP, SKINCARE AND HAIRCARE
GLOWNIQUE makeup, skincare  and haircare products are shipped from Canada. Duties and taxes are calculated based on the end destination of the package. Typically, there are no taxes applied to Canada or US-destined packages. However, EU-destined packages may incur VAT.

DAMAGES

GLOWNIQUE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier using your tracking number or our support team directly at support@glownique.com to file a claim. Please save all packaging material and damaged goods before filing a claim.