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MADE BY A LOVER FOR LOVERS

MADE BY A LOVER FOR LOVERS

Frequency Asked Questions

Will I Receive a Tracking Number for My Order?

Yes, you will be emailed a tracking number from FedEx, UPS, DHL or another courier with comparable quality.

 

When Will I Receive My Item(s)?

1-3 business days within the United States. Check out our shipping policy in detail here.

 

Where Are My Item(s) Coming From?

They will be shipped directly from our warehouse in the United States.

 

Will My Item(s) Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

 

Do You Accept Returns?

We do accept returns within 14 days of delivery. If you want to return the order for a change of mind or because you chose the wrong product, you will be charged for the return shipment. If you want to return the order because we have sent the wrong product or because the product is damaged, we will pay for the return shipment and no restocking fee will be charged. Check out our refunds and returns policy in detail here.

  

Still Have Questions?

If you have any other questions, please contact us using the form below and we will do our best to assist you.