Shipping Policy
Shipping Rates and Delivery Estimates
GLOWNIQUE is pleased to offer EXPRESS courier shipping to all our customers. We offer expedited shipping using FedEx, UPS, DHL or another courier with comparable quality with tracking information.
GLOWNIQUE AURA
Please be advised that GLOWNIQUE AURA ships from our warehouse in California, United States.
The average processing time is 1-3 business days once you place an order and the average delivery time within the United States is 2-4 business days.
GLOWNIQUE AURA is currently only available in the United States at this time.
ALTERNATIVELY...
💄 If you reside in Canada, you can order from our Amazon.ca store at https://amazon.ca/glownique
💄 If you are reside in Mexico, you can order from our Amazon.com.mx store at https://amazon.com.mx/glownique
💄 If you reside anywhere else in the world, you can order from our Amazon.com store at https://amazon.com/glownique
GLOWNIQUE Cosmetics, Skincare and Haircare
Please be advised that all our GLOWNIQUE cosmetics, skincare and haircare products ship from our warehouse in British Columbia, Canada.
The average processing time is 5 - 9 business days once you place an order and the average delivery time will be as follows:
💄 North America: 3 - 5 Business Days
💄 International: 5 - 15 Business Days
💄 Australia and New Zealand: 5 - 20 Business Days
Due to various import restrictions, our products are currently unavailable in the following countries:
Indonesia, Italy, Japan, Portugal, Russia, Saudi Arabia, Spain, Taiwan, Turkey, Ukraine and United Arab Emirates
Please understand that sometimes delivery delays can occasionally occur that are outside of our control. Thank you in advance for your patience and understanding.
Shipment Confirmation and Order Tracking
When your order is processed, you will receive an email with tracking information.
Customs, Duties and Taxes
GLOWNIQUE AURA
GLOWNIQUE AURA is shipped domestically from the United States. Therefore, US customers will not bear any customs or taxes upon delivery.
GLOWNIQUE Cosmetics, Skincare and Haircare
Our GLOWNIQUE cosmetics, skincare and haircare products are manufactured and shipped from Canada. Duties and taxes are calculated based on the end destination of the package. Typically, there are no taxes applied to Canada or US-destined packages, however EU-destined packages may incur VAT.
Damages
GLOWNIQUE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier using your tracking number or our support team directly at support@glownique.com to file a claim. Please save all packaging material and damaged goods before filing a claim.